Streaming movies and shows on Netflix is so fun! But the recent Netflix Code NW-2-5 error has been creating buzz all around. Is it stopping you too from watching the stuff you love?
You might have tried everything you could and still failed. We’re all set to help you troubleshoot Netflix Error Code NW-2-5. If you’re wondering what does code NW-2-5 mean on Netflix, let’s begin with understanding it.
What is Netflix Code NW-2-5?
NW-2-5 Netflix Error code is a message that will often pop up on your screen, then be it on the television or your phone. Simply put, Netflix NW-2-5 is a network connectivity issue. When the message shows up, you can be sure that something is limiting your device from the streaming services. This error typically bothers PlayStation 3 and4, Smart TV, Blu-Ray Player, Xbox 36 and Xbox One, Roku, Set-top box, Streaming media player, etc.
So, what should you do when you get to know that Netflix has encountered an error code NW-2-5? Here we’ve gathered 5 best troubleshooting methods to help you resolve it.
Troubleshoot Method 1: Check if your network supports Netflix
Rather than ruining your excitement for an all-new movie, you should first check whether your network allows you to use Netflix. Usually, public internet networks have limited bandwidth. So, if you’re using Netflix while you’re at work, you may experience slow performance. And the low-quality connection could fetch the NW-2-5 Netflix Code error.
Troubleshoot Method 2: Restart to resolve Netflix NW-2-5 Smart TV Error
If you are want to unable to connect to Netflix on your smart TV due to Netflix Code NW-2-5, just follow these steps.
- Turn off your smart TV and unplug it.
- Wait for a couple of minutes before you plug it back.
- To discharge your smart TV completely, hold the power button for 5 seconds. In case your TV doesn’t have a smart button, let it be unplugged for 5 minutes at least.
- Next, plug in your TV and turn it on.
- Go to the Netflix app. It will start working now.
Troubleshoot Method 3: Bypassing modem to reboot the Network
If you’re using a router attached to the modem, the Netflix Error Code NW-2-5 could still come up. In that case, these steps will guide you:
- Turn off your TV. You can also try unplugging the TV cable.
- Now, connect your TV to the modem via an Ethernet cable.
- Plug off the modem for around 2 minutes before you plugin again.
- Next, turn on your smart TV and open the streaming application. Netflix will now start working as usual.
Troubleshoot Method 4: Improving internet signals
Better quality of internet signal will also prevent the Netflix Error NW-2-5. So, to improve the quality of network signals, you can have a look at these tips:
- Firstly, ensure that the router does not lie near any other wireless devices, like your phone, radio or microwave. Placing these things together will cause signal interference.
- You can move the router to another place if the internet signals are still low, but make sure that you don’t place it too far as that can limit the signals from reaching.
- Probably on a shelf or on a cabinet in your room. Placing it higher will improve the signals.
Troubleshoot Method 5: Resolving Netflix NW-2-5 Error for Xbox 360 and Xbox One
If you can’t experience the fun of streaming shows on Xbox 360 and Xbox One, follow these easy steps to clear up the NW-2-5 Netflix Code error.
For Xbox 360:
- Tap the “Guide button” on the Xbox 360 controller.
- After that, you need to go “Settings” & select the “System settings”.
- Under “System settings”, you’ll find “Network settings”.
- You will be required to choose your network and then tap “Configure the network”.
- Now, you will find the DNS settings. Select the “Automatic” option under these.
- The final step is to restart your Xbox and stream the app.
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For Xbox One:
- Get your Xbox One controller and then tap the “Menu” button.
- The next step is to go to “Settings” under which you will find “All settings”. In case you don’t find “Settings”, you can go to “Network” where you will find “Network settings“. After that, you need to go “Advanced settings” & select the “DNS Settings”. Then tap on “Automatic.”
- Now press the “B” button to save and restart Netflix.